Privacy Policy

1. Who We Are

Sytoso ("we", "us", or "our") provides SEO and AI services to businesses. We are committed to protecting your personal information and being transparent about how we use it.

Contact:
Email: hello@sytoso.com
Phone: +1 406 308 7548

2. Information We Collect

We collect the following types of information:

• Contact information — name, email address, phone number, company name, when you book a call or submit an enquiry.
• Usage data — pages visited, time on site, referring URL, browser type, and device type, collected automatically via analytics tools.
• Communications — content of emails and messages you send us.
• Client data — information you share with us during our engagement, including access to third-party tools, business data, and performance metrics.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and schedule discovery calls.
• Deliver the SEO and AI services you have engaged us for.
• Communicate updates, reports, and results of our work.
• Improve our website and service offerings.
• Comply with legal obligations.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Legitimate interests — operating and improving our business, communicating with prospects.
• Contractual necessity — delivering services to clients under signed agreements.
• Legal obligation — where applicable law requires us to retain or process data.
• Consent — where you have explicitly opted in (e.g., marketing emails).

5. Data Sharing

We may share your information with:

• Service providers — third-party tools we use to operate our business (e.g., scheduling software, project management tools, analytics platforms). These processors are contractually bound to protect your data.
• Professional advisors — lawyers, accountants, and auditors as required.
• Legal authorities — if required by applicable law, court order, or governmental authority.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client data is retained for a minimum of 5 years after the end of an engagement to comply with business and tax record-keeping obligations.

Enquiry and contact data is retained for up to 2 years if no engagement is initiated.

7. Cookies and Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use our site. This includes Google Analytics or similar tools that collect anonymised usage data.

You can opt out of analytics tracking by enabling "Do Not Track" in your browser or using browser extensions designed for this purpose.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data (subject to legal retention obligations).
• Object to processing based on legitimate interests.
• Restrict processing in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at hello@sytoso.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encrypted communications, access controls, and regular security reviews.

No method of transmission over the internet is 100% secure. If we become aware of a data breach that affects your rights, we will notify you as required by applicable law.

10. International Transfers

If you are located outside the United States, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure adequate protections are in place for any such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data: