Terms & Conditions

1. Agreement to Terms

By accessing our website at sytoso.com or engaging Sytoso for services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms govern the relationship between Sytoso ("we", "us", "our") and the individual or entity ("you", "Client") engaging our services.

2. Services

Sytoso provides SEO (search engine optimisation), AI automation, and AI agent services. The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. We are not liable for any modification, suspension, or discontinuation of services.

3. Fees and Payment

• Fees are as set out in your signed Service Agreement or SOW.
• Invoices are due within 14 days of issue unless otherwise agreed in writing.
• Late payments may incur interest at 1.5% per month on the outstanding balance.
• We reserve the right to pause or terminate services for accounts more than 30 days past due.
• All fees are exclusive of applicable taxes unless stated otherwise.
• Pricing is customised per client — published pricing on our website is indicative and subject to change.

4. Client Obligations

To enable us to deliver our services, you agree to:

• Provide timely access to systems, tools, and information we reasonably require.
• Designate a point of contact with authority to make decisions.
• Provide accurate and complete information about your business and goals.
• Review and approve deliverables within agreed timeframes.
• Not share our proprietary methodologies, strategies, or deliverables with third parties without written consent.

5. Intellectual Property

Upon full payment of all fees, you own the deliverables we create specifically for you (e.g., content, automation workflows, AI agents). We retain ownership of our underlying methodologies, frameworks, tools, and pre-existing intellectual property.

We reserve the right to reference the fact that you are a client and describe the general nature of our engagement for marketing purposes, unless you request confidentiality in writing.

6. Confidentiality

Both parties agree to keep confidential all non-public information shared during the engagement. This obligation survives termination of the agreement for a period of 3 years. Confidential information does not include information that is publicly known, independently developed, or required to be disclosed by law.

7. Results and Warranties

We apply best practices and significant expertise to achieve the goals set out in your Service Agreement. However, we cannot guarantee specific search engine rankings, organic traffic levels, or revenue outcomes, as these are influenced by factors outside our direct control (including search engine algorithm changes, competitor activity, and market conditions).

Our services are provided "as is" and we make no warranties, express or implied, beyond those set out in your signed Service Agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Sytoso's total liability to you for any claim arising out of or in connection with our services shall not exceed the total fees paid by you to Sytoso in the 3 months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, even if we have been advised of the possibility of such damages.

9. Termination

Either party may terminate an engagement with 30 days' written notice, unless a different notice period is specified in your Service Agreement. You remain liable for fees accrued up to the termination date.

We may terminate immediately and without notice if you breach these Terms, fail to pay outstanding invoices after reasonable notice, or engage in conduct that we reasonably believe may harm our reputation or legal standing.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Montana.

11. Changes to Terms

We may update these Terms at any time. The most current version will always be available at sytoso.com/terms. Continued use of our services after changes are posted constitutes acceptance of the updated Terms. For existing clients, material changes will be communicated in writing.

12. Contact

For any questions about these Terms: